Man Utd slapped with 1 out of 5 food hygiene rating after complaints from unwell guests


Manchester United have received a rating of one out of five food hygiene rating from the Food Standards Agency (FSA) after several guests had complained about feeling unwell. It is one of the lowest ratings that can be awarded and requires "major improvement" after there were claims of undercooked chicken being served at an Old Trafford event.

United's rating was slashed from five to one after an investigation into an incident regarding undercooked food on November 21. The Daily Mail claim that the club are set to appeal the decision after guests complained about the chicken thighs served at a Safety Health Environment Show, where between 200 and 250 people were said to have been in attendance.

A spokesperson for Trafford Council said: "We can confirm that the hygiene rating for Old Trafford (Manchester United) has been downgraded from five to one. This follows a food hygiene investigation following an incident where undercooked food was served at an event on November 21."

The club were said to be conducting an internal investigation into the incident, once several people had insisted that they became unwell after eating at the Old Trafford event.

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Old Trafford's annual FSA inspection at Old Trafford was held on November 24 and their rating, which is available online, was lowered to one out of five. Improvement was required regarding hygienic food handling according to the inspection, while major improvement was necessary in their management of food safety.

Hygienic food handling, which requires improvement, concerns "hygienic handling of food including preparation, cooking, re-heating, cooling and storage" while management of food safety covers "system or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future".

A response from the business on the FSA's website states: "Following the isolated incident in one of our kitchens, MUFC quickly took action to ensure immediate failures were addressed.

"Kitchen staff were rebriefed on MUFC's food safety requirements, kitchen procedures were reviewed and an external audit of all kitchens was commissioned. Going forwards we have increased the frequency of our audit regime to provide assurance to our valued fans and customers.

"MUFC serves thousands of meals each month and has an impeccable track record which led to our 5 star food hygiene rating. Following a thorough investigation, it was confirmed a small amount of undercooked meat was inadvertently served during a non match day event.

"This was an isolated issue and the immediate failures were quickly addressed. MUFC has taken this incident very seriously and wants to reassure our valued fans and customers that we maintain the highest culinary standards."

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